Shipping & Returns

Shipping Policy

WHEN WILL I GET MY ORDER?

Processing times take up to 4 days. We offer standard shipping (~ 3-5 days) and express shipping (~ 1-2 days). Please note that during special offers, sale events or new collection launches you may experience a 1-3 day delay in receiving your order. The above times are estimations.

HOW MUCH IS SHIPPING?

Standard shipping is $5 (~ 3-5 days)

Express Shipping is $10 (~ 1-2 days)

The shipping costs for orders are non refundable.

DO YOU SHIP INTERNATIONALLY?

We currently only ship within the United States.

Return &

Exchange Policy

CAN I CANCEL MY ORDER ONCE THE PARCEL IS PROCESSED?

Orders may not be modified/cancelled once the parcel has been processed. 

HOW CAN I RETURN MY ORDER?

Please email hello@skinbydoux.com Orders must be returned with all tags still attached. Items must be unused and undamaged and you must include the receipt when returning. We do not currently offer free returns. A refund will be returned in the same payment as received once return is received. 

CAN I EXCHANGE AN ITEM?

We cannot accept exchanges at this time. You must return and then reorder a new item. 

HAVE MORE QUESTIONS?

Please email hello@skinbydoux.com with your inquiry and provide your order number.